VCA Alpine Animal Hospital

VCA Alpine Animal Hospital is a small-animal veterinary clinic in Anchorage, Alaska that treats dogs and cats. Recent feedback commonly mentions a kind, helpful staff and compassionate veterinarians, along with clear communication around care. Some reviews also raise concerns about clinic policy changes related to how certain medications are administered.

Services

•Veterinary care for dogs and cats
•Dental care, including tooth extractions (noted for an older Yorkie)
•In-clinic medication injections (Librela was specifically mentioned)
•Cost communication before treatment, including explanation of possible charges (reported by a reviewer)
•Follow-up after procedures (reported by a reviewer)

Pricing

No published pricing information is available; one reviewer mentioned receiving an upfront explanation of potential charges, a senior discount option, and a final bill that was lower than expected.

People

Dr. Rees is mentioned by name in reviews.

Reviews

VCA Alpine Animal Hospital has a 4.3/5 rating on Google from 165 reviews. Written comments frequently describe the team as kind and helpful, with positive remarks about compassionate care, clear explanations, and follow-up after dental treatment. A less-positive review describes frustration with a policy requiring in-clinic administration of Librela and declining to provide a prescription for at-home administration, along with concerns about centralized corporate policies; that same reviewer still notes good experiences with the veterinarians themselves and reports the visit for the injection was quick and not separately charged beyond the medication.

Reviews for VCA Alpine Animal Hospital

Note: Showing the 5 most recent Google reviews out of 165 we track in total. Recent reviews may not be representative of overall sentiment.

Brielle Perez

2 months ago

Incredible team.

Tammy Brandon

2 months ago

Great service

L Hopper

2 months ago

Such a great place to take your pet. The staff was very, very kind and helpful. They treated our little dog (and us) with such kindness, care & skill. We have an old Yorkie and he had some bad teeth that needed to be removed. They took extra care to explain the possible charges before hand and helped us to explore all options, including a Sr Discount, so when it came to payment we were pleasantly surprised as the bill ended up being less than expected. Their follow-up is remarkable, too. Far better service than most medical care for humans! 😉We are so thankful we found them!

Shawn O'Fallon

3 months ago

Don’t misunderstand, we have had great experience with the vets at VCA. They have been common sense and compassionate. One of our dogs has ben on Librela for around a year. We have been getting the med from VCA and giving the shots at home. VCA changed the policy to make us come in for a visit to get the monthly shot. Kudos to VCA in that, as far as I can tell, they did not charge for the visit, only the med. A vet tech came out and gave our dog the shot. Quick visit. However, our dog freaked out. He does not like going to the vet. When we give the shot at home he calmly sits there. No worries. We then asked for a prescription to keep our dog from having to suffer through that every month. Nope, the “policy” is that they will not give us a prescription. The understanding I have is there is a very thin excuse that there is some liability even if we get it elsewhere such as if the dose is given wrong etc. As far as I can tell it is thin at best. The biggest reason is they want the $1200 a year they get for the med. VCA is a corporation and the policies were handed down. First one, OK fine. Some idiot wants to sue because they poked themselves and claimed they were not trained. Perhaps. It would be almost impossible to convince me the second policy is anything but a financial decision and that is what worries me. In the past our vets were common sense and gave us all the information to make decisions. In at least one case they could have easily got us to do a procedure that would have been expensive (depending on your definition of expensive). The vet convinced us the risk was not worth the reward. He had me as a loyal customer there. I would have listened to him on almost any decisions. Now I just don’t trust that corporate VCA is going to be pressuring the vets to upsell everything in order to make greater profit. Both my wife and I have been administering shots to pets (my wife is a physician) for over 40 years but big corporate entities simply have no ability to allow such decisions to be made locally. My recommendation is find a local vet that can respond to individuals. VCA cannot. Update: VCA responded publicly asking me to contact their support team, but did not address the concern here or reach out directly. The issue remains unchanged: there is no flexibility in the policy requiring in-clinic administration of Librela, even when it creates significant stress for the animal and there is clear capability to administer it safely at home. This reinforces my concern that centralized policy is overriding the kind of case-by-case judgment we previously experienced from the veterinarians.

Andrea Gilbert

3 months ago

Dr. Rees is the best veterinary doctor I'm this State. Her care and love for my Ripley is beyond belief. WE LOVE HER!! ❤️ 🤗 😘